press release
MADISON, Wis. — Fairway Independent Mortgage Corporation, ranked No. 1 in customer satisfaction among mortgage originators in the J.D. Power 2023 U.S. Mortgage Origination Customer Satisfaction Study, today announced that two of its nonprofit organizations achieved new levels of impact and outreach this year.
The American Warrior Initiative, known as AWI, raises awareness of the challenges faced by men and women who have served in the military, police, fire departments and other frontline organizations. As part of its efforts, AWI funds service dogs and their training for military veterans and first responders. Yesterday in Wisconsin, AWI donated four service dogs to two law enforcement members, one local fire department paramedic and one Vietnam Era veteran, bringing the total number of funded service dogs to 368.
“Yesterday's event demonstrated how AWI is identifying and meeting the needs of deserving veterans and first responders, and there's no better way to highlight this during the week of July 4th,” said AWI CEO Louise Thaxton. “But we're also working to bridge the gap between military and civilian life by educating real estate professionals on how they can best serve veterans with products like VA loans when they're looking to buy a home.”
In this effort, AWI has trained more than 38,000 real estate professionals on how to work effectively with veterans. AWI has also attracted top VA loan officers to Fairway, who are attracted to working for a lender with such meaningful support for veterans. “And it's not just loan officers,” said Thaxton, AWI's CEO. “At most events, real estate agents ask me how they can refer their work to Fairway. They want to work with a company that is as passionate about veterans as they are.” Fairway also recently launched American Frontline Rewards, a program that offers veterans and other first responders a credit on loan closing costs.
AWI has spent more than $8 million in total on service dogs, financial grants and other initiatives, and every dollar donated to AWI goes directly to supporting beneficiaries as Fairway covers the nonprofit's operating costs.
Fairway's other public nonprofit, Fairway Cares, aims to support individuals and families dealing with serious illness, physical trauma, or the loss of a loved one in the form of customized care packages and grants. To date in 2024, Fairway Cares has distributed 1,027 care packages and 111 grants, bringing the total to 12,241 care packages distributed and 1,957 grants made during Fairway Cares' existence.
About Fairway Independent Mortgage Corp.
Based in Madison, Wisconsin and Carrollton, Texas, Fairway Independent Mortgage Corporation (NMLS #2289) is a full-service mortgage lender with branches in all 50 states. Fairway is the second largest retail lender overall in the United States and was ranked the #1 mortgage lender in 2023 by J.D. Power for Borrower Satisfaction.