If your iPhone camera isn't working, don't panic. It's either a software or hardware problem, and you can identify and fix the problem by methodically going through different possibilities. Having a panic attack isn't one of them. Scroll down and try out different solutions. If you're lucky, you might get it working again on the first try.
The suggestions below should apply to the latest iPhone models, including the iPhone 15 series.
Quick Answer
If your iPhone camera isn't working, try the usual solutions like restarting the camera app, updating iOS, restarting your iPhone, etc. More aggressive measures include resetting your iPhone settings, factory resetting the entire phone, checking for hardware issues, or contacting Apple Support.
Jump to main section
Restart your iPhone
Ryan Haynes / Android Authority
First, restart your iPhone so we can troubleshoot it.
On the latest versions of iPhone, restart your device by pressing and holding the volume down and power buttons at the same time. When the slide to power off option appears on the screen, swipe right. Wait 15-20 seconds before restarting.
Make sure your camera is clean
Are the camera lenses on your iPhone clean? If they're not clean, dirt and debris on the lenses can prevent your front and rear cameras from working properly. To clean the front and rear lenses on your iPhone, you can use a microfiber cloth and a special screen cleaner. We recommend using a cotton swab to reach the corners of the camera lens.
Try using a different app to access the camera
Caitlin Cimino / Android Authority
Here's a simple, but often overlooked, troubleshooting step: Your iPhone will allow camera access to apps that require it, like Zoom, Snapchat, Instagram, etc. Or, if you're not using any social media apps, launch FaceTime.
If you can use your iPhone camera through third-party apps or FaceTime, then the problem is likely with the iPhone camera app itself.
Switch between front and rear cameras
Once your phone boots up, try the camera system again. If your iPhone's front or back camera isn't working, it could be that the app isn't loading properly. One way to clear the bottleneck is to switch between the front and back cameras and back again. This should fix the issue.
The icon you press to switch between cameras is the two circular arrows next to the shutter button – try tapping it a few times to see if that improves your screen.
Restart the Camera app
If the camera toggle doesn't work, try force quitting the Camera app and restarting it. This is very easy to do: swipe up from the bottom of the screen to see smaller versions of your open apps. Then swipe up on the Camera app window. This will close the camera. To reopen the Camera app, tap the Camera icon on the Home screen.
Turn off VoiceOver
The next step is to check if VoiceOver is on – VoiceOver is an accessibility feature in iOS and can sometimes interfere with the camera working, so you may need to disable VoiceOver to see if that makes a difference.[設定]>[アクセシビリティ]>[VoiceOver]If VoiceOver is on, turn it off.
Update iOS
Is your camera still refusing to work? If so, make sure you're running the latest version of iOS.[設定]>[一般]>[ソフトウェア アップデート]If an update is pending, download and install it.
Reset all settings on your iPhone
If you've gotten this far and it's still not working, it might be time to start a reset. The easiest reset option is to reset all settings. This won't erase any of your content like photos or music. It will just reset your network settings, location, privacy settings, etc.
To do this, open Settings > General > Transfer or Reset iPhone and select Reset All Settings.
Factory Reset Your iPhone
No one wants things to get this bad, as wiping your entire phone and restoring it to factory settings is a lot of work. You'll need to make sure you have a valid backup and wait for your phone to work. But if your iPhone camera won't work again after trying the previous tips, you may have no other choice.
To reset your iPhone, go to Settings > General > Transfer or Reset iPhone, then tap Erase All Content and Settings. Follow the steps to erase your device.
Contact Apple Support
If you've tried all of the above and the problem persists, you may need to contact Apple Support. It's most likely a hardware issue that only Apple can fix. If your phone is still under warranty, they may be able to replace your phone even if they can't fix the camera issue.
FAQ
Why is my iPhone camera showing a black screen?
The camera app may not be loading properly. Try quitting and relaunching the camera app. Or try switching between the front and rear cameras for a smoother experience.
Can I remotely control the iPhone camera? Should I cover my iPhone camera?
For privacy reasons, the iPhone camera needs to be covered. Here is an example of an iPhone privacy case.
comment
Source link