Ben Miller
Talk'uments, a digital language and technology provider for Limited English Proficiency (LEP), has integrated with nCino's Mortgage Suite, an end-to-end digital mortgage solution, enabling mortgage lenders using nCino to provide LEP loan applicants with even more transparency into the transaction during the mortgage application process.
This marks the first time Talk'uments has been integrated into a POS solution in the financial services industry.
A Savanta Research survey found that only one in five home buyers understands all the documents they need to sign at closing, and the Consumer Financial Protection Bureau estimates that more than 26 million people in the U.S. have limited English proficiency.
With the introduction of the Talk'uments feature, nCino's users will have access to important mortgage resources and educational materials in multiple languages, including Spanish, Vietnamese, Korean and Chinese.
“At nCino, we want to make it better and easier for borrowers and lenders to work together,” Ben Miller, nCino's executive vice president of U.S. mortgage lending, said in the release. “We're proud to continue leading the transformation of the financial services industry by adding Talk'uments to our mortgage solutions. With multi-language tools, we'll help our clients and their applicants understand, access and trust the process, helping them overcome key homebuying challenges.”